Measure customer satisfaction and loyalty

Nobody can market your business better than satisfied customers. But it can be difficult to measure factors such as customer satisfaction or customer loyalty. Survey There are several ways to recognize customer satisfaction in a timely manner: Email surveys: Send questionnaires to customers by email and query relevant areas.In-app surveys: Request feedback directly...

The future of SMEs and work after the coronavirus

It is known to everyone how the current health crisis caused by COVID-19 is affecting the world of business and work. The circumstances in which the economy and the company will move in the short term will also be elucidated once the current state of economic lockdown is exited, which...

Security tips on our social networks

Social Networks Social networks have become a window into our lives through which we share the different facets of our day to day. However, through this window it can also be the entrance from which our data can be stolen and the information that we wish to remain private. That is why we have to...

ABC of Accounting – Bank Reconciliation

The importance of bank reconciliation Bank reconciliation plays a pivotal part in the monthly accounts of any company, large or small. Ensuring your bank is reconciled with your accounting package every month is on the top of every bookkeeper and accountants checklist and should be on yours. Making sure your...

Tips and tricks to combine work and family life

In these difficult times, it is all the more important to get work and family life under one roof. For those of us who can work from home, it is important to maintain a structured everyday life. Flexible working hours Many employers already offer their employees flexible working hours so that...

Ways to prevent the spread of the coronavirus

As we all know well, the coronavirus has become a threat that has spread throughout the world and has even become a pandemic according to the World Health Organization. This virus, characterized by its rapid evolution, still hides many unknowns regarding its nature and even its contagion. However, compared to other similar infections, it is most...

Employees – Acquisition and leadership

The motivation of an entrepreneur is not only to run a profitable company, but also to realize an idea and market it optimally for customers. Of course, you should be able to expect the same from the employees and complete identification with the idea and the company. This results in the difficulty...

ABC of Accounting – Accounting accruals

In the accounting terms Accruals can play a big part in a company's accounts. In this article we will explain what accounting accrual is and how to use accruals in our accounting. What is accounting accrual? Accruals are an accounting fact that serves to reflect in accounting the operations in the...

Spring is on it’s way!

March is officially the month spring starts, to be precise March 20th although this year we didn't really have a real winter, a lot of rain though and it's still raining! Clocks go forward Sunday March 29th and the days are starting to get longer and the sun will soon be...

Payment with card or cash?

Today everyone carries at least one debit card in their pocket. We can even see that there are studies that indicate that most of us use a type of credit/debit card for various payments. In fact, the credit card is gaining ground against the debit card, of more traditional use in...